This Privacy Policy explains how we collect, use and share your personal information when you visit or make a purchase from Pretty & Plagued (the Site).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect technical information about your browser, IP address, time zone and basic device details. As you browse, we collect information about the pages you view and how you interact with the Site. We call this Device Information.

We collect Device Information through:
Cookies
Log files
Pixels or similar tracking tools

When you place an order or attempt to place an order through the Site, we collect your name, billing address, shipping address, payment details, email address and phone number. We call this Order Information.

Personal Information in this policy refers to both Device Information and Order Information.

2. HOW WE USE YOUR INFORMATION

We use your Order Information to:
Process and deliver your order
Take payment
Send order confirmations and updates
Arrange shipping
Communicate with you
Check orders for fraud or risk

We use Device Information to:
Improve and optimise the Site
Analyse how visitors browse and interact
Detect fraud and security issues

3. SHARING YOUR INFORMATION

We do not sell your personal information.

We may share your information with trusted third parties that help us operate the business, such as:
Payment processors
Shipping and delivery services
Email service providers
Website hosting and analytics tools

These companies only receive the information needed to perform their services.

We may also share your information if required to comply with UK law, respond to legal requests or protect our rights.

4. COOKIES

Cookies are small data files that help the Site function correctly and improve your experience. You can disable cookies in your browser settings, but some parts of the Site may not work properly if you do.

5. BEHAVIOURAL ADVERTISING

We may use your information to provide personalised or targeted advertising. You can opt out using your browser settings or through the advertising platforms you use.

6. DO NOT TRACK

We do not change our data practices when a Do Not Track signal is detected in your browser.

7. YOUR RIGHTS (UK & EU CUSTOMERS)

You have the right to:
Access the personal information we hold
Request corrections
Request deletion
Object to certain types of processing
Request a copy of your data

To exercise these rights, email support@prettyandplagued.co.uk.

Please note that your data may be transferred outside the UK to service providers in other countries, but only where adequate protections are in place.

8. DATA RETENTION

We keep your Order Information for as long as necessary to provide our services or until you ask us to delete it.

If you create an account on the Site, we will keep your account details until you request closure.

9. CHANGES

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements.

10. MINORS

The Site is not intended for individuals under the age of 18.

11. CONTACT US

If you have questions about this policy or wish to exercise your rights, contact us at support@prettyandplagued.co.uk.